Privacy Policy

Defyne Solutions ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit defyne.tech or engage our services. Please read this policy carefully.

We may collect the following types of information:

• Contact Information — name, email address, phone number, and company name provided when you fill out forms or contact us.
• Usage Data — IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via analytics tools.
• Communication Data — messages, project briefs, and other content you submit through our AI chat or contact channels.
• Technical Data — device type, operating system, and browser version for compatibility and performance purposes.

We use the information we collect to:

• Respond to your enquiries and deliver services you request.
• Generate project briefs and proposals through our AI-assisted tools.
• Improve our website, services, and user experience.
• Send transactional communications related to your engagement with us.
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information to third parties.

We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You may control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the website.

We may share your information with:

• Service Providers — third-party vendors who assist us in operating our website and providing services (e.g., cloud hosting, email delivery, analytics). These parties are contractually obligated to keep your data confidential.
• Legal Authorities — when required by law, court order, or to protect the rights, property, or safety of Defyne Solutions or others.
• Business Transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymised.

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing activities.
• Request data portability.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at hello@defyne.tech.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us at: